Driver’s License

UAE RESIDENTS

All drivers with a UAE-issued Residence or Employment Visa must produce a valid, UAE-issued driving license that has been held for at least 12 months.

TOURISTS AND VISITORS

Citizens with driving licenses from the following countries may drive in the UAE using their foreign license with a valid visit or tourist visa only. Note that the original license should be from the same country as the residence visa of the customer.

These countries include:

GCC COUNTRIES
Kingdom of Saudi Arabia
Oman Bahrain  
Kuwait Qatar  
EUROPEAN COUNTRIES
Germany Greece France
Italy Sweden United Kingdom
Switzerland Belgium Norway
Poland Ireland Romania
Slovakia Turkey Luxemburg
Finland Denmark Spain
Portugal Netherlands Austria
Cyprus Holland Iceland
Hungary Bulgaria Serbia
Lithuania Latvia The Republic of Montenegro
NORTH AMERICAN COUNTRIES
United States of America Quebec State in Canada
ASIAN COUNTRIES
Japan Israel People’s Republic of China
Australia New Zealand Hong Kong
South Korea Singapore South Africa

Customers with driver’s licenses from Japan, Turkey, Greece, and South Korea are requested to provide a translation of their driver’s license duly approved by their respective consulate or embassy.

Drivers from countries which are not listed above may rent a vehicle as long as they have a valid International Driver’s Permit (IDP) in addition to a valid foreign driver’s license that has been held for at least 12 months.

Important: Please note that the details related to Driving License Requirement get updated from time to time. While we attempt to provide the most up-to-date information to our customers, Hertz does not take any responsibility for the accuracy of this information. Please refer the website of the UAE Government for details.

Passport Information

For all UAE residents, a copy of their passport (photo ID page and visa page) should be provided at the time of rental. For tourists and visitors, a valid UAE entry visa along with a passport is mandatory.

Hertz will ask for the copies of the passport and visa to be shared at the time of booking to avoid issues at the collection stage.

Method of Payment

A valid credit card in the renter’s name is required. At the time of vehicle pick-up, the estimated rental charges are taken up front, and a pre-authorization will be taken as per the terms of the contract. The credit card must have sufficient credit to cover all costs related to the rental. The blocking amount depends on the type of car rented.

All Visa, MasterCard, American Express and Diners Club credit cards are accepted. Please note that debit cards are not accepted for security blocking. However, they can be accepted for payments.

Credit Cards are our preferred mode of payment, while cash and debit cards may be used when settling dues at some Hertz counters.

ABU DHABI MALL Voco Hotel - Trade Centre Dubai Head Office, Al Rashidiya Dubai Airport Terminal 1 Dubai Airport Terminal 3 Dubai Motor City Dubai Marina Dubai Festival City Abu Dhabi Airport Al Reem, Abu Dhabi Al Reef, Abu Dhabi Sharjah Airport Al Hamra Mall, RAK

ABU DHABI MALL

Address

AK07 Al Mayaani Street, Al Zahiyah, AUH Mall,
Abu Dhabi ,
United Arab Emirates

Phone

026315320

Opening Hours

Sunday to Thursday - 10:00 am to 10:00 pm Friday to Saturday - 10:00 am to 11:00 pm

Voco Hotel – Trade Centre

Address

VOCO HOTEL Nassima Tower - Trade Centre Trade Centre 1 – Dubai,
Dubai ,
United Arab Emirates

Phone

04-5510287

Opening Hours

Monday - Sunday: 08:00 AM - 08:00 PM

Dubai Head Office, Al Rashidiya

Address

Um Ramool, Rashidiya,
Dubai ,
United Arab Emirates 36800

Phone

971 4 2060206

Opening Hours

Monday-Sunday; 07:00-22:00

Dubai Airport Terminal 1

Address

Terminal 1 Arrivals Hall, Dubai International Airport,
Dubai ,
United Arab Emirates 36800

Phone

971 4 2245222

Opening Hours

Monday-Sunday; 24 hours

Dubai Airport Terminal 3

Address

Terminal 3 Arrivals Hall, Dubai International Airport,
Dubai ,
United Arab Emirates 36800

Phone

971 4 2203013

Opening Hours

Monday-Sunday; 24 hours

Dubai Motor City

Address

Shop 8, Ground Floor, Foxhill 8, Motor City,
Dubai ,
United Arab Emirates 36800

Phone

971 4 4273200

Opening Hours

Sunday-Friday; 08:00-20:00 Saturday; Closed Sun 15th Sep 2024; Closed

Dubai Marina

Address

Hertz - Dubai Marina City Premiere Marina Deluxe Hotel Apartment ,
Dubai ,
United Arab Emirates 36800

Phone

971 4 4226775

Opening Hours

Sunday-Friday; 08:00-20:00 Saturday Closed Sun 15th Sep 2024; Closed

Dubai Festival City

Address

InterContinental Hotel, Dubai Festival City,
Dubai ,
United Arab Emirates 36800

Phone

971 4 7011239

Opening Hours

Sunday-Friday; 08:00 - 17:00 Saturday; Closed Sun 15th Sep 2024; Closed

Abu Dhabi Airport

Address

AUH Terminal A Rental Returns, short term park 2nd level,
Abu Dhabi ,
United Arab Emirates 36800

Phone

971 2805 8090 971 2805 8089

Opening Hours

Monday-Sunday; 24 hours

Al Reem, Abu Dhabi

Address

Marina Square, Al Reem Island,
Abu Dhabi ,
United Arab Emirates 36800

Phone

971 2 6320494

Opening Hours

Monday - Friday: 09:00 - 18:00 Saturday : CLOSED Sunday: 09:00 - 18:00 Sun 15th Sep 2024; Closed

Al Reef, Abu Dhabi

Address

Al Reef Downtown, ,
Abu Dhabi ,
United Arab Emirates 36800

Phone

971 2 645 8488

Opening Hours

Monday - Friday: 09:00 - 18:00 Saturday : CLOSED Sunday: 09:00 - 18:00 Sun 15th Sep 2024; Closed

Sharjah Airport

Address

Inside Arrivals Terminal, Kiosk 2, Outside baggage claim area, Sharjah Airport,
Sharjah ,
United Arab Emirates 36800

Phone

971 6 5528290

Opening Hours

Monday-Sunday; 08:00-20:00

Al Hamra Mall, RAK

Address

Unit 52, First Floor, Al Hamra Mall, Sheikh Muhammad Bin Salem Rd,
Ras Al Khaimah ,
United Arab Emirates 36800

Phone

971 7 2434386

Opening Hours

Monday - Sunday: 10:00 to 16:00, 19:00 to 22:00

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