Alternatively, you can call us at anytime on 800HERTZ or send us a message.
A credit card is required for the insurance deposit, but this amount will not be debited unless additional contract fees apply after the Hertz vehicle is returned. For example, Salik tolls and traffic fines
The security deposit is not charged to the credit card, so there is no actual refund from Hertz. However, it can take up to 29 days (or less, depending on the card provider or bank) for the amount to be released, after which the customer can use it again.
Customers may receive a message from their bank when the amount is frozen. However, this amount will not be deducted from their account, so only the actual charges will appear on their credit card statements.
UAE residence visa holders must possess a valid UAE driving license valid for more than one year. Visitors holding a GCC passport must also possess a valid GCC driving license. For other countries, a valid international driving permit is mandatory. For a list of countries whose visa holders can drive without an international driving permit, please refer to the rental requirement section.
Yes, the tenant must be at least 21 years old, and must have a valid driver's license and credit card.
Parking is readily available in the UAE. When parking on the side of the road, payment is made using designated parking meters. Parking fees vary depending on the time of day and the parking zone. Customers should check the parking zone they are using and pay the appropriate fee when parking their Hertz rental car.