The team at Hertz UAE have once again been recognised for their outstanding customer service and skill by winning the prestigious Booking.com Customer Favourite Award. In recognition of their constant ability to deliver a world-class experience in one of the world’s busiest locations, Booking.com customers voted Hertz the best in 2022.

Even during a global pandemic, the dedicated team at Dubai Airport Terminal 3 consistently provided a helpful, friendly and professional service to both Dubai residents and visitors from all over the world. Now, that dedication has been recognised with yet another win in what is a highly competitive category.

Why do Hertz keep on winning?

It’s simple – we always put the needs of our customers first. We’ve also made sure that the process of renting a vehicle with Hertz is quick, easy, and convenient. We set the bar high when it comes to customer service, and we make sure there’s plenty of choice, too. The award proves that Hertz is getting this careful balancing act just right. The team at Dubai Airport Terminal 3 has taken the principles of exceptional customer service to the next level.

What’s on offer at Hertz

Hertz has a vast range of top-quality vehicles available for everyone, from business customers to families who want to take that epic road trip across the desert. The principle behind Hertz’s UAE collection of cars is that there should be no compromise on comfort, practicality or performance. So you have a choice of slick city cars such as the Honda CR-V, the family-friendly Toyota Corolla, or an economical hybrid such as the Toyota Yaris.

For the ultimate road trip, the Toyota Land Cruiser calls on decades of history and development to deliver an SUV that can tackle a long adventure but with superior comfort and interior styling. And although Hertz cars cannot be used to go off-road, they will get you to that mountain retreat for the weekend in real style. Luxury cars such as the Lexus UX gives you all the latest technology and onboard advantages, while the legendary Toyota Hilux is the ultimate work vehicle for all situations.

It’s not just the variety of vehicles on offer that makes Hertz special. Add in some great offers, flexible monthly hire or longer-term leasing options, and the ability to pre-book your UAE Hertz car rental from anywhere in the world, and it’s no surprise that the Hertz experience is a multi-award winning formula.

A big thanks to all our customers

What really makes Hertz unique isn’t the great cars we offer or the fantastic deals – it’s our customers. The Booking.com Award is the result of excellent reviews by thousands of happy customers who have trusted Hertz to take care of their motoring needs. We couldn’t be the best in the business without our amazing customers, so thank you from the whole team!

Our aim in 2022 and beyond is to keep building on our achievements and success, and we always strive to deliver the very best customer experience for every single person. We’ll be working on establishing new links with business partners worldwide and continually improving the services we offer to take into account a changing marketplace. With more hybrids, more eco-friendly options, and a greater choice of both short and long-term offers, Hertz is driving the future of car rental forward.

To find out more about what we have to offer, browse our UAE Collection, check out our FAQs for leasing and rental, or contact us today and talk to one of our team.

Dubai Head Office, Al Rashidiya Dubai Airport Terminal 1 Dubai Airport Terminal 3 Dubai Motor City Dubai Marina Dubai Festival City Abu Dhabi Airport Etihad Plaza, Abu Dhabi Al Reem, Abu Dhabi Al Reef, Abu Dhabi Sharjah Airport Al Hamra Mall, RAK

Dubai Head Office, Al Rashidiya

Address

Um Ramool, Rashidiya,
Dubai ,
United Arab Emirates 36800

Phone

971 4 2060206

Opening Hours

Monday-Sunday; 09:00-22:00

Dubai Airport Terminal 1

Address

Terminal 1 Arrivals Hall, Dubai International Airport,
Dubai ,
United Arab Emirates 36800

Phone

971 4 2245222

Opening Hours

Monday-Sunday; 24 hours

Dubai Airport Terminal 3

Address

Terminal 3 Arrivals Hall, Dubai International Airport,
Dubai ,
United Arab Emirates 36800

Phone

971 4 2203013

Opening Hours

Monday-Sunday; 24 hours

Dubai Motor City

Address

Shop 8, Ground Floor, Foxhill 8, Motor City,
Dubai ,
United Arab Emirates 36800

Phone

971 4 4273200

Opening Hours

Sunday-Friday; 08:00-20:00 Saturday; Closed

Dubai Marina

Address

Hertz - Dubai Marina City Premiere Marina Deluxe Hotel Apartment ,
Dubai ,
United Arab Emirates 36800

Phone

971 4 4226775

Opening Hours

Sunday-Friday; 08:00-20:00 Saturday Closed

Dubai Festival City

Address

InterContinental Hotel, Dubai Festival City,
Dubai ,
United Arab Emirates 36800

Phone

971 4 7011239

Opening Hours

Sunday-Friday; 08:00-17:00 Saturday; Closed

Abu Dhabi Airport

Address

4th Level, Sky Plaza Park, Abu Dhabi Airport,
Abu Dhabi ,
United Arab Emirates 36800

Phone

971 2 5998939

Opening Hours

Monday-Sunday; 24 hours

Etihad Plaza, Abu Dhabi

Address

Etihad Plaza, Al Raha, Etihad Village,
Abu Dhabi ,
United Arab Emirates 36800

Phone

971 2 55 69130

Opening Hours

Sunday-Friday; 09:00-18:00 Saturday; Closed

Al Reem, Abu Dhabi

Address

Marina Square, Al Reem Island,
Abu Dhabi ,
United Arab Emirates 36800

Phone

971 2 6320494

Opening Hours

Sunday-Friday; 09:00-18:00 Saturday; Closed

Al Reef, Abu Dhabi

Address

Al Reef Downtown, ,
Abu Dhabi ,
United Arab Emirates 36800

Phone

971 2 645 8488

Opening Hours

Sunday-Friday; 09:00-18:00 Saturday; Closed

Sharjah Airport

Address

Inside Arrivals Terminal, Kiosk 2, Outside baggage claim area, Sharjah Airport,
Sharjah ,
United Arab Emirates 36800

Phone

971 6 5528290

Opening Hours

Monday-Sunday; 08:00-20:00

Al Hamra Mall, RAK

Address

Unit 52, First Floor, Al Hamra Mall, Sheikh Muhammad Bin Salem Rd,
Ras Al Khaimah ,
United Arab Emirates 36800

Phone

971 7 2434386

Opening Hours

Monday-Sunday; 10:00-21:00

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